The Channel Your Customers Actually Answer
MarkOS works on your own WhatsApp Business number — answering enquiries, running campaigns and alerting you the moment someone is ready to buy. Keep using the app on your phone exactly as you do today.
Replies from Spark · campaigns from MomentumYou run a business, not a 24-hour helpdesk.
No need to be online at midnight.
After-hours is the default: you take the day, MarkOS covers the evenings and Sundays. During business hours it drafts and waits, and the moment you answer from your own WhatsApp Business App the queued reply is cancelled — so your customer gets exactly one response.
What you actually do
- 1
Keep the WhatsApp Business number your customers already have.
- 2
Set your business hours and timezone.
- 3
Answer when you want to. MarkOS covers the hours you don't.
Replies that know when to wait
It answers at 9pm. It waits at 11am.
WhatsApp is where a slow answer costs you the sale, and where an over-eager bot is worse than silence. Reply from your own WhatsApp Business App and the AI stands down instantly — Meta tells us the moment you answer, the queued reply is cancelled, and your customer gets exactly one response.
- ✓Set your own business hours and timezone; the defaults suit a six-day Indian working week. There is a take over now control for any conversation you want to run yourself.
- ✓Every automated reply identifies itself as AI, in wording you can make your own.
Three modes, and the middle one is the default
Off
MarkOS drafts nothing and sends nothing. Every message is yours.
After-hours
The default. You take the day, MarkOS covers evenings and Sundays — and during business hours it drafts, waits and gives you first refusal.
Always
MarkOS answers first at any hour, and stands down the moment you reply yourself.
Campaigns, from Momentum
Broadcasts
Send a festival offer or a new-arrival announcement to your customer list.
Drip sequences
A planned series that keeps following up with a warm lead, so nobody goes cold through neglect.
Hot-lead alerts
The instant someone shows real buying intent, your phone buzzes.
Content push
Every post MarkOS publishes arrives on your own WhatsApp, ready to forward to a customer or a group.
Campaign work pairs with the lead pipeline, which decides who enters which sequence.
Your number, your setup
- 1
Keep your own number
The WhatsApp Business number your customers already have, and you keep using the app on your phone alongside MarkOS. Prefer a fresh, dedicated number? We will set that up instead.
- 2
Connect through Meta
Onboarding runs through Meta's own guided flow. There are no tokens to copy or paste.
- 3
Live from Spark
Replies are included in your plan; campaigns arrive with Momentum.
Meta charges its own per-message fee for WhatsApp Business conversations. That is billed to you by Meta at their published rates, separately from your MarkOS plan.
See it working on your own business
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